Competitors take aim at iPhone 3G holes

The latest craze has been all about the iPhone 3G, getting over 1 million sales in its first weekend. It's the phone that everybody's just been waiting for, and you can bet there's lots of competitors that are jealous. With lots of iPhone hype all around us, it's become the the coolest gadget you can get. Unfortunately, nothing is ever perfect, and such is the same with the iPhone. Although, we're not exactly sure who to blame for the latest network problems that many American iPhone users have experienced in the San Francisco area.

Right now, most people are blaming AT&T for the network problems on their 3G high speed network. Apple's got a great track record of delivering well when it's called for, and there are millions of Apple fans out there that believe Apple can do no wrong.
I personally believe it's something to do with Apple. I don't think AT&T is really causing the problems here, seeing as 3G users in other countries are also experiencing reception issues. Whether or not it has to do with the chip from Infineon, is beyond me. From what I can gather from users themselves, it seems that it's not just certain cities that experience the problem. It seems that some people who live in the same area have conflicting experiences, which is strange. AT&T's network is generally reliable for almost all the other mobile phones they provide service for. I suspect that it's a communication problem between the iPhone, the new radio chip, and AT&T's network. Perhaps the dropped calls are because of Apple's software, and the network problems themselves (like low signal qualities) are caused by the new radio chip. Anyway, enough of an intro, let's get back to our main topic.

While the iPhone is suffering from plenty of complaints, Verizon is trying to take advantage and claiming that their 3G network is better than AT&T's. Verizon is doing its best to tell everyone how bad the iPhone is, and how they offer better services. Verizon's Jeffrey Nelson, a Verizon corporate communications executive, has been sending tons of messages almost daily for the past two weeks, informing analysts of the various articles and blog posts concerning the issues with the iPhone 3G network. They seem to be bent on making everyone see it their way. Who wouldn't? With a massively popular device like the iPhone, competitors will no doubt love to cause an uproar and perhaps steal some of the iPhone's glory.
Are you going to switch to Verizon because of this? Probably not. I think even existing Verizon customers who have switched to the iPhone and experience these problems aren't likely to switch back. AT&T and Apple may not be giving any information on these 3G issues, but that may just be because they don't have much experience working together, when both of them like to have full control. Verizon, I've heard has incredibly bad customer service and hasn't changed at all. Sometimes I wonder why people are still using Verizon at all (although, their network and products are pretty good, it's only the customer service that needs some improvement).
Despite these recent problems, I think the iPhone is going to stay a long time. In the future, people will probably even forgot that this ever happened. I just hope Apple and AT&T can resolve this soon, so everyone will be happy. There is a lot at stake here for both these companies, and I think they will be able to meet the expectations of everyone. But for now, if you're unhappy with the status of the 3G network, just temporarily use Edge whenever your signal is bad. More updates later if anything happens.


Update: I almost forgot, but if you want to help fix this issue for everyone and are an iPhone user, you need to get the update that was released earlier. I think most people have probably already gotten the update, but it's important that everyone gets the update, because, if you don't get it, it doesn't just affect you, it's pretty much a network wide problem, so if you haven't gotten it, get it immediately.
Tags: iPhone, Apple, AT&T, Verizon, 3G, 3G network, Infineon, iPhone 3G, BlitzTech Blog

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